Privacy Policy

Privacy Policy

by InesGrote

Data Protection Policy Dyslexia Norfolk 


Dyslexia Norfolk will comply with the Data Protection Principles as set out in the General Data Protection Regulations (GDPR) 2018. Information will be used fairly, stored safely and not disclosed to any other person unlawfully.

Data Controller

The data controller is Ines Graefin Grote and is responsible for

  • data records and processing
  • reporting any data breaches

Information we may collect from you

We may collect and process the following data about you:

  • Information that you provide by filling in forms on our website. This includes information subscribing to our services or requesting further services.
  • If you contacted us, we may keep a record of that correspondence.
  • Information that we require to support your needs and agreed programme goals.
  • Copies of documents from other parties which have been provided to us by you.
  • Parental consent will be requested to hold data for children aged 13 and younger
  • We may ask you to complete surveys that we use for research purposes, although you do not have to respond to them. Survey data will be made anonymous.
  • Information that we require in to process invoices, receipts and to file tax returns.

We will ensure that the data held is accurate, adequate, relevant and not excessive.

Where we store your personal data

The data that we collect from you will be stored securely and cannot be accessed by anyone without appropriate authority to do so. All data will be password protected or locked away.

Uses made of the information

We use information held about you in the following ways:

  • To provide you with information, products or services that you have requested
  • To provide you with information, products or services that we feel may be of interest to you but only if you have requested this.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To enable us to compile statistics, or to assist other organisations to do so, provided that no statistical information that would identify you as an individual will be published.

Disclosure of your information

We will request your permission should it be necessary to disclose relevant information to those people who ‘need to know’ to support you effectively.

Access to information

You have the right to request a copy of the information which is held about you. If you wish to exercise this right, please make the request in writing to:

Ines Graefin Grote

Dyslexia Norfolk

5 Bloodhills Farm

East Somerton

Great Yarmouth NR29 4DU

Email: [email protected]

Tel 0044 7785 991590

You have the right;

  • to challenge and correct any information that we hold about you
  • to have inaccurate personal data rectified or completed
  • to insist on the deletion of the information we hold about you
  • to restrict the use of your personal data

16 May 2018